We're rapidly making improvements and the platform may or may not look the same as shown in the video, but the concepts remain the same.
Objective
In this video, I walk you through the process of categorising and naming our services effectively. I emphasise the importance of distinguishing between internal and external service names and provide examples of different service types we can offer. Additionally, I discuss how to set characteristics for these services, including delivery specifics and transit times. Please take a moment to think about any additional service classes we might want to include.
Field Mapping
This will help you understand what each form field does.
General Details
Fields that are mandatory are marked as * in the end.
A service can be disabled and the existing rate contracts with that service will not be able to process quotes/booking
Field Name | Description |
Name* | The name of the service. |
External Name* | The name which will be displayed in all documents and to the customers on Dyspach. The external name is defaulted to the value of name. |
Service Class* | Choose the right service class which describes the service offered:
|
Service Type* | Choose the right service type which describes the service offered:
|
Service Details
Fields that are mandatory are marked as * in the end.
Field Name | Description | Default |
Accept PO Box Addresses | If yes, then allow the service to drop shipments at PO Box addresses | N |
Accept Residential Deliveries | If yes, then allow the service to accept residential deliveries | N |
Accept Residential Pickups | If yes, then allow the service to accept residential Pickups | N |
Does the service offer Signature on Glass? | If No, then this service has the authority to leave the consignment at the door and does not need a signature. | N |
Default minimum transit time | In-case there are no transit times available, we will use this minimum transit time for all legs of this service. | 0 |
Default maximum transit time | In-case there are no transit times available, we will use this maximum transit time for all legs of this service. | 0 |
Offer tail-lift | If yes, then the service offers tail-lift | N |
Tail-lift Capacity | If Offer Tail-lift is yes, then add the capacity of tail lift here | - |
Is this service only for dangerous goods? | If the service is only for dangerous goods, then this is Yes | N |
Dangerous goods / Hazardous materials (HAZMAT) | Please select the classes of dangerous goods / hazmat that this service supports. Choose the correct classes which are supported in the service. | - |
Activate this service after creation | The option if the user does not want to activate the service, the check box can be un-checked. | Checked |
If the above doesn't help, give us a holler and our support team would love to help out.